I should rephrase to you what I wrote in the top box.

Question

Exceptional medications. My rheumatologist prescribes me TRAMACET 37.5mg/325mg of acetaminophen for pain. For this medication I have an authorization for the precipitated product. The product I am being served is AURO TRAMADOL acetaminophen 37.5/325. I have discussed with my pharmacist that my authorization is for the ORIGINAL drug and not for the generic for special reasons. What do you think? I also have an authorization for TRIDURAL Co.L.A.100 mg ID, they would not serve it to me?

Naji-tom Samaha · Accepted Answer

Hello ma'am, An exception patient authorization is for a drug, theactive ingredient , which in this case is the combination of tramadol and acetaminophen, branded or generic. That being said, the branded product, Tramacet, is discontinued at the time of this writing... I hope I have clarified this for you. As for Tridural, if there is a question of refusal to fill the prescription, you should redirect your question to your pharmacist. I will remain available if you have any further questions! Sincerely, Tom Samaha, Pharmacist Thank you for your feedback, I am sorry if my response was unsatisfactory to you. If you received a different response from someone else, I encourage you to contact your pharmacy directly.