2,412,607 patients were here looking for your expertise

Quebec health professionals wishing to acquire new clients. Several thousand patients use our technology every day, seeking the expertise of the right professional.

By engaging in secure chat with patients we identified as requiring your services. It only takes a few minutes and allow you to send the patient an appointment invitation link for you to meet either in person or by video consultation.

Our service has an average acquisition rate of 32.6%. In other words, every time start a conversation with 3 patients, approximately 1 of them becomes a client of your services. Note that some healthcare professionals have acquisition rates of over 80%, while others have rates of less than 15%, depending on the quality of their interventions.

Traditional platforms for connecting patients and health services require patients to know what type of professional is most appropriate for their current problem. However, very few patients know the extent of the scope of practice of health professionals. Our platform avoids this step. Here, patients only need to describe their current problem. An algorithm taking advantage of machine learning (natural language processing) analyzes the content of the patient consultation request and identifies the best professional (s) for this type of problem. This algorithm has been trained with all consultation requests received on QPUP since 2016 and is retrained periodically.

No. You log into our service only when you need more patients. Our team makes sure that all patients are taken care of within a reasonable time frame so that you don't have to worry about this.

Nothing. Our service is free for both professionals and patients, and always will be. In the future, we plan to launch paid features for professionals, but it will still be possible for you to use Ask your Pro for free anyway. We are currently monetizing the service through carefully curated ads.

All professionals using Ask your Pro have access to consultation requests from patients to whom an honorarium of $5 has been attached. The most successful professionals have access to a larger number of "Paid Questions" than the others. When a care team reaches $100 in accumulated honorarium, they can request payment. Learn more about Paid Questions.

No. The role of our service is to enable you to find a patient who needs your services now. If a patient makes an appointment with you for a consultation, you are the only one to decide your rates afterwards. Ask your Pro does not impose any constraints in this regard.

From a Quebec hospital pharmacist who noticed that, on the one hand, almost all patients use the Internet to find health information and services and that, on the other, many healthcare professionals invest time and money to also be found online, with little to no success. It was in 2016 that he launched the first version of our service. In 2021, after 5 scientific publications about QPUP and a pilot project with the Quebec Ministry of Health and Social Services, he allowed other types of professionals to access the service.