How do I get a COVID rapid test kid from the pharmacy?

Question

I've been going to your pharmacy for 22 years and I'm desperate to get my box of rapid tests one day. The jean coutu website to register is really nonsense. Can you provide me with some? I understand that you are bombarded from all sides for rapid tests, but that is also your REAL job especially right now!" my neighbor had rapid tests delivered from your pharmacy just yesterday. it's really irritating this whole situation. First come first served? The site always says you don't have any available.

Naji-tom Samaha · Accepted Answer

Hello ma'am, I'm sorry to read about your troubles Our pharmacy had tried online booking but the system was unable to support the high traffic. Also, the precariousness of supply forced us not to institute a "waiting list" because we could not know when the tests would be available. In an effort to continue to focus on our real work, drug therapy monitoring, we therefore adopted a first-come, first-served system. This is obviously not ideal, I agree. Also, each pharmacy manages test assignment according to its established procedure. I would advise you to call your pharmacy directly for more information. If you are unable to obtain a kit, I have no choice but to refer you to the new guidelines as to who can undergo PCR testing, should you ever develop symptoms or come in contact with someone who has. Cordially Tom Samaha, Pharmacist I'm sorry for your frustration, I invite you to take it up with your pharmacy manager or owner. Courteous greetings Tom Samaha, pharmacist